I am a disabled veteran who's got to make use of crutches which was incredibly tricky for me. I had exclusively booked a flight that only had just one quit to make certain I'd be capable to make the trip.
I even attempted contacting on the telephone and received nowhere; all I could hear is usually a recurrent message and After i request to speak to client relations, I might get cling up on.
– Entirely modify your management framework with folks who ‘really care’ about your primary goal.
Just writing to Enable you realize inspite of The issue in getting to my vacation spot on March 2, 2016, plus the disappointment I had with the scheduling from you, I had been very pleased with the workers at Charlotte, North Carolina. Everything I came in connection with were most helpful and sort.
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I expended two hours plus a half at AA counter and did not have the selection as I have already been instructed or to loose my ticket and go dwelling
My partner is in a nursing dwelling with Alzheimer’s disorder. American is taking advantage of my unlucky scenario by insisting I pay to transfer his miles to my account whilst I am the a person who has been accuring the miles while browsing Together with the Gain card. Disgrace on American Airlines. A technician can execute this using a few strokes in minutes.
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I'm trapped in LA, because my AA FLIGHT 1927 on February third was cancelled! I'm really dissatisfied!!! I wasn't provided a definitive response concerning why my flight was cancelled.
Stranded in San Diego, CA. Attempted to phone shopper relations quantity, but Online page lists the same amount as cargo variety. Is this to avoid cell phone calls. Waited about two hrs to get a return contact from reservations.
I are actually touring with American Airways for quite some time now and am now really stunned at a modern incidence. I'd just gotten again from trip to find that my suitcase was missing. American Airlines told me I used to be alleged to get it back again the following day, but I only got it 2 days later and found that my suitcase were ripped open up and wrecked.
I can not receive the criticism part in the American Airways Site to work. So Here is the only place i can find to write-up my facts ahead of mailing it to the cooperate Workplace.
On arrival in Panama with flight AA959 one of several 2 luggages, a Roncato baggage, ( shots hooked up ) price €189 arrived damaged. I quickly went to the right office inside the airport, wherever the only remark was which they handed me a « examining Posting Damage see », which I enclose herewith. I expended the next day purchasing for a brand new luggage and attempting to get in touch together with your places of work through the phone figures indicated within the reported doc with out, nonetheless, obtaining any reply – the phone is rarely answered and the line goes blank following many minutes of waiting, irrespective of which range I dial. I Consequently progress my travel and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once more make an effort to Call your Business for the airport, but the only advice they could give me was to difficulty a grievance by way of your web site, which I am now undertaking. Other than the above mentioned, I do have Yet another – and probably more really serious – criticism. At enough time of my reservation I compensated an extra $88 ($44 Every single) for added comfort seats. To my surprise, the seats turned out to get the conventional – no extra – seats.
My loved ones just traveled from Boston MA to Charlotte NC and experienced a Terrible expertise boarding the airplane. Each my little ones have disabilities and we had been made to board the airplane previous. I'm not pleased with how your airline treats kids with disabilities. A plan modify really should be made.